Independent contractor agreement

Purpose
Our Independent Contractor Agreement below outlines the terms and conditions and highlights the protections between us and our independent contractors. By applying to be one of our Cleaners, you agree to these terms.
independent contractor agreement:
Independent Contractor Agreement
Eco Pros AYS – Cleaner Terms of Service (Independent Contractor Agreement)
Effective Date: Upon signup, submission of W-9, or acceptance of any job offer from Eco Pros AYS (“the Company”).
These Terms of Service (“Terms”) constitute a binding agreement between you (“Cleaner,” “Contractor,” or “You”) and Eco Pros AYS, a New Mexico-based service platform (“Eco Pros AYS,” “We,” “Us,” or “The Company”). By applying, joining, accepting a job, participating in company communications, or receiving payment through the platform, You acknowledge that You have read, understood, and agreed to these Terms.
1. Independent Contractor Status
1.1 You are an independent contractor, not an employee, partner, franchisee, or agent of Eco Pros AYS.
1.2 These Terms do not create an employment relationship of any kind.
1.3 You are solely responsible for:
- Your own taxes
- Your own insurance
- Your own transportation and equipment
- Your own compliance with federal, state, and local regulations
1.4 Eco Pros AYS does not provide benefits, guaranteed hours, or guaranteed job offers.
2. Eligibility Requirements
To provide services through Eco Pros AYS, you must:
- Be legally eligible to work in the United States
- Submit a valid W-9
- Pass identity verification
- Maintain active liability insurance (proof required)
- Own or have access to working cleaning supplies unless otherwise stated
- Have a smartphone capable of receiving communication and instructions
- Maintain reliable transportation
2A. Compliance & Profile Activation Fee ($39)
To ensure platform safety and verify contractor eligibility, all cleaners must complete a compliance screening, which includes identity verification and a background check. A non-refundable Compliance & Profile Activation Fee of $39 is required before receiving job offers.
This fee covers third-party screening costs and administrative review.
Payment of this fee does not guarantee any minimum number of job offers or earnings.
The Compliance & Profile Activation Fee is an annual fee billed each January for all active Contractors, regardless of initial onboarding date. To remain active and eligible for job assignments, Contractors must complete the annual January renewal. Contractors who do not renew by the stated deadline will be suspended until compliance is met.
3. Assignment of Jobs
3.1 Jobs are offered based on availability, performance, acceptance rate, timeliness, reliability, and customer satisfaction.
3.2 Eco Pros AYS reserves the right to:
- Prioritize Cleaners with higher ratings and better attendance
- Offer fewer jobs to Cleaners with lower reliability
- Remove a Cleaner from the job rotation or group chat at any time
3.3 No Cleaner is guaranteed job offers or minimum income.
4. Pay and Payment Structure
4.1 Pay is calculated as:
(Base price paid by client – Wave fees) × 20% = Cleaner payout.
4.2 Payments are made digitally through Wave or another platform of the Company’s choosing.
4.3 Cleaners are responsible for reporting income to the IRS.
4.4 Payouts may be delayed due to processing times or platform system issues.
4.5 Cleaners agree that Eco Pros AYS is not liable for delays caused by third-party payment apps.
5. Performance Standards
Cleaners must maintain all of the following:
✔ Professionalism at all times
✔ Arriving on time
✔ Accurate communication
✔ Following job notes and client requests
✔ Completing tasks to a high standard
✔ Respect for client property
Failure to meet performance requirements may result in reduced job offers, temporary suspension, or permanent removal.
6. Grounds for Automatic Removal
Cleaners may be suspended or removed immediately for:
- Repeated lateness
- No-shows
- Unapproved cancellations
- Consistently low customer ratings
- Complaints of unprofessional behavior
- Property damage
- Theft or suspicion of theft
- Harassment or inappropriate conduct
- Falsifying hours, photos, or job completion
- Refusing required documentation
- Giving contractual disputes to clients directly
Eco Pros AYS may remove a Cleaner with or without notice.
7. Job Adjustments and Condition Reporting
7.1 Cleaners must report any of the following before starting a job:
- Excessive dirtiness
- Safety hazards
- Presence of pets not mentioned
- Larger square footage than listed
- Damage or issues requiring documentation
7.2 Cleaners must take photos before and after every job.
7.3 If the home is significantly dirtier or larger than described, Cleaners must notify the Company.
7.4 Eco Pros AYS will communicate price adjustments to clients. Cleaners cannot negotiate directly with customers.
8. Equipment and Supplies
Unless otherwise stated:
- Cleaners must provide their own tools and supplies
- Cleaners agree to use eco-conscious products when requested
- Equipment must be safe, maintained, and compliant with local regulations
9. Safety & Liability
9.1 Cleaners assume all risk related to cleaning work.
9.2 Cleaners understand that cleaning involves physical labor and potential hazards.
9.3 Eco Pros AYS is not liable for:
- Injuries sustained while working
- Damage caused by the Cleaner
- Lost, stolen, or broken property
- Accidents occurring at job sites
9.4 Cleaners agree to indemnify (protect and hold harmless) Eco Pros AYS against any claims, damages, or losses that result from their actions.
10. Communication Requirements
Cleaners must:
- Respond promptly to job offers
- Notify the Company immediately of lateness or emergencies
- Use designated communication channels
Failure to maintain communication may result in reduced job priority.
11. Confidentiality & Privacy
Cleaners agree not to share:
- Client personal information
- Client addresses
- Photos of homes (unless required for job documentation)
- Company internal processes
- Group chat messages
- Pricing structures
Violation may lead to permanent removal.
12. Non-Solicitation
Cleaners may not:
- Take clients away from Eco Pros AYS
- Offer private services to Eco Pros clients
- Exchange personal numbers with clients
- Market themselves during a job
Violating this results in immediate dismissal and potential legal action.
13. Termination
Eco Pros AYS may terminate your access to the platform at any time, with or without cause.
You may stop accepting jobs at any time.
14. Dispute Resolution
14.1 Any disputes must be submitted in writing.
14.2 Cleaners agree to resolve disputes through binding arbitration, not through court or class action lawsuits.
14.3 Cleaners waive the right to participate in class or collective actions.
15. Acceptance of Terms
By signing up, submitting a W-9, accepting a job, or receiving payment from Eco Pros AYS, you acknowledge:
✔ You have read these Terms
✔ You understand these Terms
✔ You agree to comply with these Terms
✔ This agreement is binding without a physical signature
16. Changes to Terms
Eco Pros AYS may update, modify, or replace these Terms at any time. Changes will be communicated via email, text, or posting on the website. Continued use of the platform, acceptance of job offers, or performance of services after changes have been published constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue accepting or performing jobs.
17. Governing law
This Agreement shall be governed by and interpreted under the laws of the State of New Mexico, without regard to conflict-of-law principles.
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Eco Pros AYS welcomes your questions or comments regarding the Agreement Terms:
Eco Pros AYS, LLC
Email: info@ecoprosays.com
Office number: (505) 358-4962
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